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Never mind what it is called …
Nor how it is packaged …
6-sigma,
Process mapping, or
Re-engineering …
At the end of the day,
Every business organisation
has to get down to
it …
To understanding,
mastering, and
practising Quality …
Because it is …
THE only
gate-way
to Customer
Satisfaction …
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The 8
Habits of Quality People |
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Foreword

MP for Pasir Ris - Punggol
GRC Managing Director, II-VI Singapore Pte Ltd
Having attended some of Chor Hoong's programmes and facilitation
sessions, I can bear testimony to the fact that she is one of those
rare individuals who has a strong passion for quality and personal
excellence. It is therefore timely that she has chosen to write
The 8 Habits of Quality People, in
which she shares her wealth of personal experience from many years
of highly successful stints in several world class MNCs, in a
friendly and simple-to-understand fashion.
The 8 Habits of Quality
People is the first book as far as I know,
that has been written about the habits of quality people. It
provides the framework for placing personal excellence and
commitment to quality at the core. It paves and smoothens the way
for personal change.
With much of the content of The 8 Habits of
Quality People having solidified as a philosophy of life that
I have embraced, I am thrilled that someone has chosen to fabulously
articulate it in print. I have applied the essential messages of
this book throughout a significant part of my life and parlayed the
essential ingredients of this book into any and all the successes I
have enjoyed to this day.
Chor Hoong has helped many Singapore companies improve on their
respective quality journeys with impressive outcomes. This book
encapsulates many of the principles and thoughts on quality that she
has imparted and is a source of wise, practical advice for the
individual.
The book is meaningful and beneficial reading, whether one is
just looking for ways to enhance his or her quality of life, or one
is seriously seeking to understand what it takes to elevate his or
her personal value to business organisations they are associated
with. It contains many penetrating insights and pointed
examples, principles which can be easily and readily applied to
one's daily life. |

The 8
Habits of Quality People is
NOT associated with the
famed
The 7 Habits of Highly Effective People
by
Stephen
R. Covey nor with Franklin Covey Co. in any way whatsoever.
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