|
Come and
learn the secret of Japanese success in this 32-hour
Problem-solving workshop. Participants will bring in their
very own real-life problems from their work-place and witness
for themselves, how Dr. Ishikawa's systematic
PDCA
problem-solving methodology does wonders in fostering
teamwork, focus and communication towards effective
problem-resolution with minimal human conflicts.
Conducted
in state-of-the-art
Just-in-Time style, the trainee
unit for this workshop is not an individual, but a team, with
a
real-life project. This makes the training
practical, applications-oriented and effective.
Course duration : 32 hours, over 10 weeks
No. of participants :
2 - 3 teams |
Module 1
 Quality and
customer concepts
QC
circles & QITs
Teamwork
Flow-charting
Module 2
Check-sheets
Line
graphs and Bar charts
Module 3
Pareto
diagrams
Module 4
PDCA
Problem-solving
Step 1 : Select topic
Step 2 : Plan time-table
Step 3 : Understand current situation
Step 4 : Set target
Module 5
Step 5
: Identify causes
-
Brain-storming
- Cause-and-effect diagrams
Step 6 : Confirm causes
Module 6
Step 7 :
Propose solutions
Step 8 : Select solution
Step
9 : Check solution
Module 7
Step 10 :
Obtain Management approval
Step
11 : Implement solution
Step 12 : Standardise
Module 8
Summarise
& Review
Question
& Answer
Circle
Presentations |
