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TQM’s Mission

 

To assist local industry in their quest for Customer Satisfaction through the pursuit of Quality excellence ...

TQM Consultancy’s competitive strength lies in Chor Hoong’s intensive and extensive industrial and Quality Management exposure, practitioning and experience.

Reengineering ... the next BIG performance booster, after 6-Sigma !

   

Customer kudos speak louder than anything else

" Having attended some of Chor Hoong’s programmes and facilitation sessions, I can bear testimony to the fact that she is one of those rare individuals who has a strong passion for quality and personal excellence …

Chor Hoong has helped many Singapore companies improve on their respective quality journeys with impressive outcomes. "


MP for Pasir Ris - Punggol GRC
Managing Director, II-VI Singapore Pte Ltd

More ...

Never mind what it is called …

Nor how it is packaged …

6-sigma,

  Process mapping,

   or Re-engineering …

 

At the end of the day,

  Every business organisation

    has to get down to it …

 

To understanding,

  mastering, and practising Quality …

 

Because it is …

  THE only gate-way

    to Customer Satisfaction

 

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